Meet Our Team
Welcome to the team at Mark's Cleaning Service! We're glad to have the opportunity to connect with you. We believe in putting people first, whether it's our dedicated employees, valued clients, or the communities we serve. Our success is built on strong partnerships and a shared commitment to excellence. We take pride in nurturing these relationships, as they are the foundation of everything we do. Thank you for being a part of our journey—together, we create cleaner, healthier spaces for all.
Mark started his career as a carpet cleaner in 1982, and during that time he learned a great deal about the cleaning industry. By 1984 he purchased an old Chevy Truck which he ran his company out of, often cleaning office buildings in between carpet jobs. Over the years the business expanded, and his wife Bonnie joined on as well to help with the company and manage finances. Mark believes strongly in giving back to the community. That’s why Mark’s Cleaning Service works hard as members of the Chamber of Commerce, and contributes to various local organizations, like Cathy’s House, which Mark has been a board member for since its founding. In his spare time, you can find him rocking out on stage with his band Legendz.
Mark started his career as a carpet cleaner in 1982, and during that time he learned a great deal about the cleaning industry. By 1984 he purchased an old Chevy Truck which he ran his company out of, often cleaning office buildings in between carpet jobs. Over the years the business expanded, and his wife Bonnie joined on as well to help with the company and manage finances. Mark believes strongly in giving back to the community. That’s why Mark’s Cleaning Service works hard as members of the Chamber of Commerce, and contributes to various local organizations, like Cathy’s House, which Mark has been a board member for since its founding. In his spare time, you can find him rocking out on stage with his band Legendz.
Bonnie saw potential in the very beginning of the business, and alongside her husband helped create the company that it is today. While also raising their 3 children at home, Bonnie answered phone calls, managed finances, and helped in any way she could. She assisted the company becoming members of various organizations such as BSCAI, the Chamber of Commerce, and in receiving the Institute of Inspection Cleaning and Restoration Certification (IICRC). Like her husband, Bonnie is also an active community member, and is a graduate of the Class of 2014 Leadership Medina County. When she’s not in the office, Bonnie enjoys spending time with her family and friends.
Brent grew up in the business and has worked for MCS off and on since he was 16 years old. After graduating from Baldwin Wallace University, he worked for a sales and marketing firm in Columbus. After joining Mark’s full-time in 2019, he moved to Medina with his wife in 2020. Brent says he "loves the team that we have at Mark’s", and it makes him enjoy coming into work each day. He cannot say enough good things about the amazing staff we have. In his spare time he plays in a band called Paper Morning.
Whitney was born in Fort Worth, Texas and moved to Medina at a young age. She graduated from Cloverleaf High School, and also attended the Medina County Career Center for Diversified Medical Technology. She previously worked in a managerial position for over 15 years, and really enjoyed the challenges and growth that came with the position. Whitney joined our team in January of 2021. She was hired on as a Business Development Representative, however, after several months she moved over to Maid Service Manager. She had done an excellent job in managing her division, making her an easy choice to be promoted into our Director of Operations position in April of 2022. We admire her ability to wear many hats, and how she builds relationships with our account contacts as well as employees. She loves learning new things and growing with the company. In her spare time she likes going to amusement parks and watching sports. She enjoys spending time with her family (which includes 5 boys!) playing games together, going to parks, the zoo, and science center.
Meet Christina, the new Director of Business Partnerships and Brand Development at Mark’s Cleaning Service, Inc. With a robust background in business development, sales, and marketing, Christina brings both strategic insight and a passion for problem-solving to her role. Her previous experience as a General Manager for a janitorial company refined her skills in facilities management, team building, and strategic planning. Fluent in Spanish and Portuguese, she effectively engages with a diverse clientele. Christina’s project management expertise spans a range of facility projects, from rooftop fall protection to parking lot services and everything in between. She is excited to deliver practical solutions and forge lasting partnerships at MCS. In 2024, she obtained certifications on Guidance for Cleaning and Disinfecting, Industrial Hygiene, Environmental Management Systems, and Housekeeping Safety to better serve our partners. Outside of work, Christina enjoys traveling, golf, and collecting books, and she resides in beautiful Medina with her husband, two children, Mia and Lucca, and their beloved Pug, Pablo.
Mike Gallucci has been with Mark’s Cleaning for 25 years. He started as a carpet and upholstery cleaning technician, and continually impressed clients with his knowledge and dedication to the job. Mike was promoted to manage the carpet and upholstery division, and with his remarkable range of expertise he helped diversify the company with new services such as Air Duct Cleaning, Tile & Grout Cleaning, Water Damage Restoration, Rug Cleaning, and Window Cleaning. He stays up to date on the latest cleaning tools and equipment, and is constantly learning about new cleaning products, so he knows his clients are getting only the best of the best. Mike has certifications in carpet cleaning, upholstery cleaning, water damage and fire and smoke restoration. On top of being a husband and father, Mike also plays alongside Mark in their band Legendz.
Danyelle joined Mark’s Cleaning in November 2021, starting as a lead in our Maid Service for several nursing and retirement communities. With her strong work ethic and dedication, she was quickly promoted to Maid Service Lead. Today, as our Office Manager, Danyelle is the primary point of contact for billing inquiries from our commercial clients, ensuring smooth communication and efficient service. She also manages our Accounts Payable, drawing on her extensive experience from a previous role where she handled that area of the business for over six years. A dedicated mom of three and the proud owner of four dogs, Danyelle enjoys spending her free time with her family, bringing the same warmth and commitment to both her work and loved ones.
Patrick started working for Mark’s Cleaning Service in April of 2022 in the Human Resources Department, and has been a great addition to the team. Patrick grew up in Medina, and now lives in Creston with his wife and daughter. He takes pride in overseeing the HR functions, such as the recruiting, interviewing, and hiring process. Patrick is a very important link between our organization's management and its employees. Patrick enjoys reading, watching a good movie or show on Netflix, and spending time with his family.
Desiree began her journey with us in 2021 as a residential cleaner, quickly showcasing her skills and dedication. She has since advanced to manage our Maid Service Division, where she excels in leading her team and consistently receives glowing feedback from clients. Driven by a desire to make a meaningful impact, Desiree takes great pride in ensuring her clients are not only satisfied but truly delighted with their experience. Outside of work, she is a devoted mother to two children, Helena and Lincoln. In her free time, she enjoys drawing, painting, binge-watching Netflix, and spending quality time with family and friends.
Jim has had an incredibly successful career stretching well beyond his retirement. He’s worked as a partner and owner of a sales agency for 35 years. Since retiring over 20 years ago, Jim has worked to extend the reach of Mark’s Cleaning. His sales experience has been crucial to our company's growth in monumental ways.
