Meet Our Team. We're happy you are here.
Welcome to the team at Mark's Cleaning Service! We're glad to have the opportunity to connect with you. We believe in putting people first, whether it's our dedicated employees, valued clients, or the communities we serve. Our success is built on strong partnerships and a shared commitment to excellence. We take pride in nurturing these relationships, as they are the foundation of everything we do. Thank you for being a part of our journey—together, we create cleaner, healthier spaces for all.
Mark started his career as a carpet cleaner in 1982, and during that time he learned a great deal about the cleaning industry. By 1984 he purchased an old Chevy Truck which he ran his company out of, often cleaning office buildings in between carpet jobs. Over the years the business expanded, and his wife Bonnie joined on as well to help with the company and manage finances. Mark believes strongly in giving back to the community. That’s why Mark’s Cleaning Service works hard as members of the Chamber of Commerce, and contributes to various local organizations, like Cathy’s House, which Mark has been a board member for since its founding. In his spare time, you can find him rocking out on stage with his band Legendz.
Mark started his career as a carpet cleaner in 1982, and during that time he learned a great deal about the cleaning industry. By 1984 he purchased an old Chevy Truck which he ran his company out of, often cleaning office buildings in between carpet jobs. Over the years the business expanded, and his wife Bonnie joined on as well to help with the company and manage finances. Mark believes strongly in giving back to the community. That’s why Mark’s Cleaning Service works hard as members of the Chamber of Commerce, and contributes to various local organizations, like Cathy’s House, which Mark has been a board member for since its founding. In his spare time, you can find him rocking out on stage with his band Legendz.
Bonnie saw potential in the very beginning of the business, and alongside her husband helped create the company that it is today. While also raising their 3 children at home, Bonnie answered phone calls, managed finances, and helped in any way she could. She assisted the company becoming members of various organizations such as BSCAI, the Chamber of Commerce, and in receiving the Institute of Inspection Cleaning and Restoration Certification (IICRC). Like her husband, Bonnie is also an active community member, and is a graduate of the Class of 2014 Leadership Medina County. When she’s not in the office, Bonnie enjoys spending time with her family and friends.
Brent is the CEO of MCS Building Solutions, as a second-generation owner, now leading the company with a focus on business growth, strategic vision, and long-term innovation. Growing up in the business and working with MCS off and on since he was 16, Brent has a deep understanding of the company’s operations and culture. After graduating from Baldwin Wallace University, he gained experience at a sales and marketing firm in Columbus before joining Mark’s full-time in 2019. Now, as CEO, Brent drives the company’s vision—setting ambitious goals, identifying opportunities for expansion, and inspiring the team to achieve excellence. He credits the company’s incredible staff for making each day rewarding and enjoyable. Brent lives in Medina with his wife and, in his spare time, plays in his band, Paper Morning.
Meet Christina, the Chief Revenue Officer at MCS Building Solutions. In this role, she leads the organization’s growth strategy, overseeing business development, sales, marketing and aligning operations to those initiatives to drive revenue, strengthen client partnerships, and expand market presence. With a robust background in business development, sales, and marketing, Christina brings both strategic insight and a passion for problem-solving to every aspect of her work. Her previous experience as a General Manager for a facility management company refined her expertise in janitorial services, facilities management, team building, and strategic planning. Fluent in Spanish and Portuguese, she effectively engages with a diverse clientele. Christina’s project management expertise spans a wide range of facility projects, from rooftop fall protection to parking lot services and everything in between. In 2024, she earned certifications in Guidance for Cleaning and Disinfecting, Industrial Hygiene, Environmental Management Systems, and Housekeeping Safety to further enhance the value she provides to partners. Outside of work, Christina enjoys traveling, golf, and collecting books, and she resides in Medina with her husband, two children, Mia and Lucca, and their beloved Pug, Pablo.
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Dominic brings more than 18 years of senior-level facilities and operations leadership to our family-owned business, joining us at an exciting time of growth and evolution. With a distinguished background leading operations for Rocket Mortgage FieldHouse and the Cleveland Cavaliers, Dominic has managed large-scale facilities, complex logistics, and high-profile events with a strong focus on safety, accountability, and exceptional client experience. As Director of Operations, Dominic will play a critical role in advancing our long-term vision of strengthening operational consistency, developing our teams, and building scalable processes that support sustainable growth while preserving the values that define our company. His leadership helps position us for the future while honoring our commitment to service excellence. Outside of work, Dominic values time spent with his family and can often be found gathered around the table enjoying a great meal, especially Italian food.
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Dan began his journey with Mark’s as a dedicated Support Team Member, quickly advancing to Area Manager and now serving as Head of Customer Success, as a leadership role at MCS Building Solutions. Working hand in hand with the Director of Operations, Dan is a key driver of data-driven decision making, producing robust reporting that informs operational strategy, improves efficiencies, and strengthens service delivery and quality control across our portfolio. With a strong foundation in field operations and firsthand experience managing day-to-day facility challenges, Dan brings a proactive, solutions-focused mindset to both internal operations and client partnerships. His background as a licensed real estate agent further refined his customer service acumen, communication skills, and ability to anticipate client needs. Dan’s focus is on ensuring operational alignment, transparency, and continuous improvement so every client receives consistent, high-quality service, supported by actionable insights and measurable results.
Danyelle joined Mark’s Cleaning in November 2021, starting as a lead in our Maid Service for several nursing and retirement communities. With her strong work ethic and dedication, she was quickly promoted to Maid Service Lead. Today, as our Office Manager, Danyelle is the primary point of contact for billing inquiries from our commercial clients, ensuring smooth communication and efficient service. She also manages our Accounts Payable, drawing on her extensive experience from a previous role where she handled that area of the business for over six years. A dedicated mom of three and the proud owner of four dogs, Danyelle enjoys spending her free time with her family, bringing the same warmth and commitment to both her work and loved ones.
Mike Gallucci has been with Mark’s Cleaning for over 25 years. He started as a carpet and upholstery cleaning technician, and continually impressed clients with his knowledge and dedication to the job. Mike was promoted to manage the carpet and upholstery division, and with his remarkable range of expertise he helped diversify the company with new services such as Air Duct Cleaning, Tile & Grout Cleaning, Water Damage Restoration, Rug Cleaning, and Window Cleaning. He stays up to date on the latest cleaning tools and equipment, and is constantly learning about new cleaning products, so he knows his clients are getting only the best of the best. Mike has certifications in carpet cleaning, upholstery cleaning, water damage and fire and smoke restoration. On top of being a husband and father, Mike also plays alongside Mark in their band Legendz.
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Mike joined MCS Building Solutions in 2024 and quickly became an essential part of our rapid growth. With a unique blend of experience in design technology, engineering support, and operations, Mike brings a highly analytical and hands-on approach to recruiting and team development. His past roles include work with Sharon Ornamental, where he contributed to structural design for stair systems. With the county he supported work with curb and gutter surveys, and parking lot layouts. He also worked closely with paving crews, tracking tonnage and estimating repaving projects, and supported county engineering efforts on the tax map system. Mike also spent over 25 years with his family’s janitorial supply company, where he introduced electronic records, handled purchasing and delivery logistics, and built strong relationships—including with Mark’s Cleaning Services, long before officially joining the team. His deep industry knowledge and people-first mindset make him a driving force behind our expanding workforce.
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Ray brings over 16 years of leadership experience to our team, most recently serving as a Sous Chef and Manager at Fat Heads, where he balanced the fast-paced demands of kitchen operations with a strong focus on team morale and performance. Now stepping into the role of Day Service Manager, Ray oversees our Day Porter staff, Maid Services, Deep Cleans, Move In/Outs, Post-Construction, and Kitchen Cleans. His hands-on management style, attention to detail, and commitment to excellence make him a valuable asset to both our team and the clients we serve. Ray is excited to bring his passion for service and operations into a new industry and continue growing as a leader.
Melissa joined MCS Building Solutions in May 2022, bringing with her valuable hands-on experience in commercial cleaning and facility care. As an Area Manager, she oversees multiple client accounts, ensuring each location receives consistent, high-quality service and that her teams are supported and performing at their best. In 2024, Melissa proudly maintained 100% client retention—a testament to her attention to detail, strong communication, and commitment to excellence. She’s focused on keeping that momentum going and delivering another standout year for both her clients and her team.
Tara brings a rare combination of motivation, hands-on experience, and business acumen to MCS Building Solutions. Currently pursuing a degree in business, she also draws on entrepreneurial experience as a former business owner, where she developed strengths in inventory control, sales, business management, and grit. Tara began her career with MCS as a Cleaning Technician at a retail facility, quickly standing out for her dependability, quality of service, and organizational skills, gaining valuable frontline experience and a deep understanding of daily operations. She was promoted to Lead Technician, expanding her responsibilities to include crew leadership and site management, and later moved into the Sales Support Specialist role, where she learned the customer-facing side of the business, building evaluations, and the sales process. Today, Tara serves as Area Manager for the North Territory, leveraging her well-rounded knowledge of operations and sales to lead with clear communication, forward-thinking leadership, and a collaborative, team-first approach that supports both our cleaning teams and our clients.
Heather has quickly become an invaluable member of the MCS team, bringing her engaging and positive personality to every interaction. Beginning her career at MCS as a Support Team Member, Heather gained hands-on experience training team members, ensuring chemical safety and compliance, and identifying and correcting quality deficiencies. Her attention to detail and strong instinct for serving others allowed her to make an immediate impact, earning the respect of both colleagues and clients. Now, as our Central Area Manager, Heather brings energy, optimism, and a solutions-focused approach to managing teams and supporting customers, ensuring operations run smoothly while fostering a positive, motivating environment. We’re thrilled to have her on the management team, where she continues to inspire those around her and elevate the employee and client experience.
Justin brings a strong leadership background to his role as Supervisor, working in close alignment with our Area Managers to ensure quality concerns are addressed efficiently, in a timely manner, and through well-defined processes. A retired Military Police Officer, Justin is known for his discipline, reliability, and commitment to excellence. His journey with MCS began on the front lines as part of our Janitorial Support Team, where he advanced through Lead and Supervisor roles by demonstrating consistency, strong training practices, and a genuine passion for service. Justin excels at developing team members, maintaining high standards, and building strong relationships with both staff and clients. Outside of work, he enjoys spending time with his daughters, fishing, and golfing.
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Eugene has shown outstanding growth and performance since starting as a frontline cleaner. Through his strong work ethic, reliability, and leadership skills, he advanced to Lead and is now serving as a Supervisor for our South Territory. Overseeing facilities in Summitt County and surrounding counties. He consistently maintains high standards, communicates effectively with his team, and takes initiative to ensure operations run smoothly. Eugene is a dependable and valuable asset to the organization.
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Liz joins Mark’s with a rare blend of creativity, systems thinking, and enterprise-level RevOps experience. A Cleveland-born Northeast Ohio native, she brings a background that spans technical support leadership, systems process improvement, and B2B SaaS lead generation across diverse industries, including telematics. With a Bachelor’s degree in Urban Planning from Cleveland State University’s Maxine Levin College of Urban Affairs and early studies at the Cleveland Institute of Art, Liz approaches business development through both an analytical and artistic lens. She has managed complex enterprise pipelines, optimized CRM and workflow systems, and supported high-growth startup sales teams by building scalable, efficient RevOps processes. Known for her intuitive communication style and natural curiosity, Liz excels at listening deeply, identifying patterns, and connecting the right people to drive meaningful outcomes. She is passionate about understanding client needs, learning how organizations operate, and helping teams work smarter. Outside of work, Liz is a digital music producer, AI artist, and active member of the NEO creative and comedy communities. Ultimately, Liz is driven by integrity, creativity, and a genuine love of learning, collaboration, and problem-solving, and she’s excited to grow alongside MCS as the company scales.
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Sean joined Mark’s Cleaning in 2021 as a Window Technician and quickly expanded his expertise into carpet cleaning and specialty floor care. Learning under company founder Mark Skoda, Sean has grown into his role as Division Manager, where he now oversees the entire Floor Division. He handles estimating, job planning, and execution for services including stripping and waxing, tile scrubbing, carpet cleaning, and other specialty floor projects. Outside of Mark’s, Sean enjoys fishing, camping and playing video games.
Adeline proudly called Medina her home for over 20 years. She joined Mark's Cleaning Service in 2020, originally stepping in to help with social media she took on a variety of roles — from scheduling appointments and assisting walk-ins to addressing customer needs and handling administrative tasks. Today, she serves as the Social Media & Marketing Coordinator, managing everything from newsletters and blog writing to creative media projects. Adeline thrives when she gets to be creative and share the heart of MCS with the community. Outside of work, she enjoys traveling, camping, and spending time with her husband and their adventurous 2-year-old son.
