Meet Our Team
Mark Skoda - President
In 1982, Mark started his career as a Carpet Cleaner for a local Medina company. The owner of the company taught Mark a great deal about the janitorial business and eventually offered to sell him an old Chevy truck with a carpet cleaning unit in 1984. Unable to afford office space, Mark based his new company out of this old Chevy. In the early years, Mark single-handedly cleaned a number of office buildings between carpet jobs. In addition to cleaning and operating his new business, Mark began to advertise in the local newspaper and pass out flyers whenever he could.
By 1986, the company was quite busy cleaning day care centers in Akron, as well as factories in Medina's industrial district. Seeing the success of his service, Mark decided it was time to expand. He formed a partnership and created a new Floor Care division to meet the demand of new clients. Mark and his partner learned a lot about the building service industry, but they ultimately decided to part ways after five years. After splitting the business, Mark began to wear every hat. His wife Bonnie helped manage the company finances as he learned to sell janitorial contracts.
From 1991 to 1996, Mark's Cleaning Service focused on hiring an abundant, professional cleaning staff as the company saw exponential growth in clientele as well as profit. Mark sought the help of an Operations Manager to oversee the staff while he ran the company. Mark and his Operations Manager completed the company's certification with IICRC in Carpet Cleaning, Water Damage Restoration, Carpet Spot Dying, and Upholstery Cleaning. By the mid-1990s, Mark's Cleaning Service became a member of Building Service Contractors Association International (BSCAI), rented a 3,000 square-foot building, added three carpet cleaning trucks, and purchased a large inventory of water damage equipment. The company had grown to a staff of forty and was poised for even more growth. In April of 1998, Mark and Bonnie found a 5,000 square-foot building on South Elmwood Avenue two blocks from the Medina Square. They purchased the building and hired an office staff largely through the promotion of current employees that displayed hard work and ambition.
In Mark's own words, "Through all of our fast-paced growth, I haven't forgotten that we have become the successful business we are today because we put God first and we know that our clients are the real heroes, along with our fantastic office staff who handle the day-to-day operations. We now clean millions of square-feet every night with a team of over 120 employees, and we continue to add service like Maid Service, Duct Cleaning, Window Cleaning, etc. We work hard to contribute to our community as members of the Chamber of Commerce and contributors to Hospice, the Hands Foundation, and Cathy's House. I've been a board member at Cathy's House since its inception and I understand the value in giving back and helping others. Lastly, it's important for me to mention once again that Mark's Cleaning Service owes everything to our outstanding managers. Bonnie Skoda, Mike Hansen, Carol Slabaugh, Mike Gallucci, Jen Menszyk, and all of the amazing clients that have come to trust and depend on us through the years are the true secret behind our success."
In 1982, Mark started his career as a Carpet Cleaner for a local Medina company. The owner of the company taught Mark a great deal about the janitorial business and eventually offered to sell him an old Chevy truck with a carpet cleaning unit in 1984. Unable to afford office space, Mark based his new company out of this old Chevy. In the early years, Mark single-handedly cleaned a number of office buildings between carpet jobs. In addition to cleaning and operating his new business, Mark began to advertise in the local newspaper and pass out flyers whenever he could.
By 1986, the company was quite busy cleaning day care centers in Akron, as well as factories in Medina's industrial district. Seeing the success of his service, Mark decided it was time to expand. He formed a partnership and created a new Floor Care division to meet the demand of new clients. Mark and his partner learned a lot about the building service industry, but they ultimately decided to part ways after five years. After splitting the business, Mark began to wear every hat. His wife Bonnie helped manage the company finances as he learned to sell janitorial contracts.
From 1991 to 1996, Mark's Cleaning Service focused on hiring an abundant, professional cleaning staff as the company saw exponential growth in clientele as well as profit. Mark sought the help of an Operations Manager to oversee the staff while he ran the company. Mark and his Operations Manager completed the company's certification with IICRC in Carpet Cleaning, Water Damage Restoration, Carpet Spot Dying, and Upholstery Cleaning. By the mid-1990s, Mark's Cleaning Service became a member of Building Service Contractors Association International (BSCAI), rented a 3,000 square-foot building, added three carpet cleaning trucks, and purchased a large inventory of water damage equipment. The company had grown to a staff of forty and was poised for even more growth. In April of 1998, Mark and Bonnie found a 5,000 square-foot building on South Elmwood Avenue two blocks from the Medina Square. They purchased the building and hired an office staff largely through the promotion of current employees that displayed hard work and ambition.
In Mark's own words, "Through all of our fast-paced growth, I haven't forgotten that we have become the successful business we are today because we put God first and we know that our clients are the real heroes, along with our fantastic office staff who handle the day-to-day operations. We now clean millions of square-feet every night with a team of over 120 employees, and we continue to add service like Maid Service, Duct Cleaning, Window Cleaning, etc. We work hard to contribute to our community as members of the Chamber of Commerce and contributors to Hospice, the Hands Foundation, and Cathy's House. I've been a board member at Cathy's House since its inception and I understand the value in giving back and helping others. Lastly, it's important for me to mention once again that Mark's Cleaning Service owes everything to our outstanding managers. Bonnie Skoda, Mike Hansen, Carol Slabaugh, Mike Gallucci, Jen Menszyk, and all of the amazing clients that have come to trust and depend on us through the years are the true secret behind our success."
Bonnie Skoda - Vice President
Bonnie Skoda saw an opportunity to start a company when her husband, Mark Skoda, bought a van with carpet cleaning equipment in 1984 from his employer who had decided to downsize. Together Mark and Bonnie founded Mark's Cleaning Service. The very same year Bonnie gave birth to their first child, Ashely. For a period of time, Bonnie worked separate full-time jobs as her husband built the carpet cleaning business. During this period, Mark expanded the business into Upholstery Cleaning and Janitorial Service. Bonnie eventually worked entirely from home, answering phones and managing the company finances.
In 1992, Bonnie gave birth to twin boys, Brent and Adam. By 1998, she had helped the home-based business grow too big to operate from home. Seeing the potential for even more growth, Bonnie and Mark decided to invest in the current company property on South Elmwood Avenue. By this point, Mark had created separate divisions for Water Damage, Maid Service, Duct Cleaning, and Window Cleaning. Office dutuies grew with the business, and Bonnie as able to hire her sister, Carol Slabaugh, to work with her at balancing the company accounts, scheduling appointments, and attending to the phones.
Bonnie was directly involved in helping the company become a member of BSCAI, the Medina Area Chamber of Commerce, Angie's List, and winning the Best of the Best in Medina County for multiple years, as well as helping the company receive the Institute of Inspection Cleaning and Restoration Certification (IICRC). She is always eager to thank the awesome staff at Mark's Cleaning Service for their hard work and dedication. An active community member, Bonnie is a proud graduate of the Class of 2014 Leadership Medina County.
Bonnie Skoda saw an opportunity to start a company when her husband, Mark Skoda, bought a van with carpet cleaning equipment in 1984 from his employer who had decided to downsize. Together Mark and Bonnie founded Mark's Cleaning Service. The very same year Bonnie gave birth to their first child, Ashely. For a period of time, Bonnie worked separate full-time jobs as her husband built the carpet cleaning business. During this period, Mark expanded the business into Upholstery Cleaning and Janitorial Service. Bonnie eventually worked entirely from home, answering phones and managing the company finances.
In 1992, Bonnie gave birth to twin boys, Brent and Adam. By 1998, she had helped the home-based business grow too big to operate from home. Seeing the potential for even more growth, Bonnie and Mark decided to invest in the current company property on South Elmwood Avenue. By this point, Mark had created separate divisions for Water Damage, Maid Service, Duct Cleaning, and Window Cleaning. Office dutuies grew with the business, and Bonnie as able to hire her sister, Carol Slabaugh, to work with her at balancing the company accounts, scheduling appointments, and attending to the phones.
Bonnie was directly involved in helping the company become a member of BSCAI, the Medina Area Chamber of Commerce, Angie's List, and winning the Best of the Best in Medina County for multiple years, as well as helping the company receive the Institute of Inspection Cleaning and Restoration Certification (IICRC). She is always eager to thank the awesome staff at Mark's Cleaning Service for their hard work and dedication. An active community member, Bonnie is a proud graduate of the Class of 2014 Leadership Medina County.
Michael Hansen - Operations Manager
Michael is a 20-year veteran of the cleaning industry with a strong background in organization systems, employee motivation, and procedural training. His discipline began while still still in high school when he enrolled in a split-deferral program with the Army Reserves and went through Basic Training during his junior and senior year. After school, Michael completed his Advanced Individual Training as a Logistic Specialist. He spent eight years of service in the Army Reserves.
At the age of 22, Michael started his own cleaning service that focused on Marble Restoration. In three short years, he was servicing clients like Marriott, Sheraton, and The Club at Society Center. As his interest in the industry changed, so did his career path. Michael eventually accepted a position as a Field Consultant for Coverall Cleaning of Cleveland. During his time at Coverall, Michael managed over $100,000 of monthly revenue in the Akron and Canton area. His crucial responsibilities provided him with an invaluable education in the cleaning industry and franchise business. Michael worked closely with the local franchisees, helping them train their employees, manage their businesses, and sell additional services.
In 1999, Michael made another swift change in his career path by going to work for Mark's Cleaning Service. In the fifteen years that followed, he has taken on many different positions within the company, beginning with a short-stay as the Human Resources and Sales Specialist. Michael showed an interest in learning about Water Damage Restoration and later led that division for a few years. For the past seven years, Michael has led the company as the Operations Manager. With experience and expertise, Michael guides over 100 employees and schedules over 120 facilities throughout Northeast Ohio. While working for Mark's Cleaning Service, he has completed courses in Water Damage Restoration and Advanced Structural Drying. Michael graduated Summa Cum Laude with two degrees from Colorado Technical University. He has his Bachelor's in Business Management and he is a current member of Sigma Beta Delta.
Michael is a 20-year veteran of the cleaning industry with a strong background in organization systems, employee motivation, and procedural training. His discipline began while still still in high school when he enrolled in a split-deferral program with the Army Reserves and went through Basic Training during his junior and senior year. After school, Michael completed his Advanced Individual Training as a Logistic Specialist. He spent eight years of service in the Army Reserves.
At the age of 22, Michael started his own cleaning service that focused on Marble Restoration. In three short years, he was servicing clients like Marriott, Sheraton, and The Club at Society Center. As his interest in the industry changed, so did his career path. Michael eventually accepted a position as a Field Consultant for Coverall Cleaning of Cleveland. During his time at Coverall, Michael managed over $100,000 of monthly revenue in the Akron and Canton area. His crucial responsibilities provided him with an invaluable education in the cleaning industry and franchise business. Michael worked closely with the local franchisees, helping them train their employees, manage their businesses, and sell additional services.
In 1999, Michael made another swift change in his career path by going to work for Mark's Cleaning Service. In the fifteen years that followed, he has taken on many different positions within the company, beginning with a short-stay as the Human Resources and Sales Specialist. Michael showed an interest in learning about Water Damage Restoration and later led that division for a few years. For the past seven years, Michael has led the company as the Operations Manager. With experience and expertise, Michael guides over 100 employees and schedules over 120 facilities throughout Northeast Ohio. While working for Mark's Cleaning Service, he has completed courses in Water Damage Restoration and Advanced Structural Drying. Michael graduated Summa Cum Laude with two degrees from Colorado Technical University. He has his Bachelor's in Business Management and he is a current member of Sigma Beta Delta.
Carol Slabaugh - Office Manager
Carol has worked for Mark's Cleaning Service for more than 16 years. Her job responsibilities have grown steadily with the company. Carol started out answering phones and booking carpet appointments. Today she is in charge of the company accounts, both payable and receivable, and she handles the payroll for well over 100 employees. For perspective, when Carol first joined the team at Mark's Cleaning Service, she calculated the checks for around 70 employees every two weeks. In the years since, the number of employees has nearly doubled. Every aspect of Carol's job grows with the company, and she continues to take on each new challenges in stride.
Carol has worked for Mark's Cleaning Service for more than 16 years. Her job responsibilities have grown steadily with the company. Carol started out answering phones and booking carpet appointments. Today she is in charge of the company accounts, both payable and receivable, and she handles the payroll for well over 100 employees. For perspective, when Carol first joined the team at Mark's Cleaning Service, she calculated the checks for around 70 employees every two weeks. In the years since, the number of employees has nearly doubled. Every aspect of Carol's job grows with the company, and she continues to take on each new challenges in stride.
Michael Gallucci - Carpet Division Manager
Mike Gallucci has been with Mark's Cleaning Service for over 16 years. Starting out as a Carpet and Upholstery Cleaning Technician, he continually impressed his clients and the staff that hired him. The company saw Mike's potential and promoted him to Manager of the Carpet and Upholstery division. With a remarkable range of expertise, Mike has helped diversify the company through his knowledge of Air Duct Cleaning, Ceramic Tile and Grout Cleaning, Water Damage Restoration, Oriental Rug Cleaning and Commercial Carpet Cleaning for accounts small and large. Recently he has spearheaded the rapidly growing Window Cleaning division.
Mike prides himself in staying up to date with the latest cleaning tools and state of the art equipment. He is constantly researching new cleaning products, and takes comfort in knowing his customer will receive only the best of the best. Mike and his technicians believe in a continuous education with regard to the cleaning industry. They recognize that the technology is changing on a daily basis, and they are eager to improve their procedures to maintain a superior certification in the field. Mike has certifications in Carpet Cleaning, Upholstery Cleaning, Water Damage Restoration, and Fire and Smoke Damage. "The secret to success of Mark's Cleaning Service," Mike says, "is that we don't cut corners, we clean them."
Mike Gallucci has been with Mark's Cleaning Service for over 16 years. Starting out as a Carpet and Upholstery Cleaning Technician, he continually impressed his clients and the staff that hired him. The company saw Mike's potential and promoted him to Manager of the Carpet and Upholstery division. With a remarkable range of expertise, Mike has helped diversify the company through his knowledge of Air Duct Cleaning, Ceramic Tile and Grout Cleaning, Water Damage Restoration, Oriental Rug Cleaning and Commercial Carpet Cleaning for accounts small and large. Recently he has spearheaded the rapidly growing Window Cleaning division.
Mike prides himself in staying up to date with the latest cleaning tools and state of the art equipment. He is constantly researching new cleaning products, and takes comfort in knowing his customer will receive only the best of the best. Mike and his technicians believe in a continuous education with regard to the cleaning industry. They recognize that the technology is changing on a daily basis, and they are eager to improve their procedures to maintain a superior certification in the field. Mike has certifications in Carpet Cleaning, Upholstery Cleaning, Water Damage Restoration, and Fire and Smoke Damage. "The secret to success of Mark's Cleaning Service," Mike says, "is that we don't cut corners, we clean them."
Timothy Lenzer - Marketing Director
Tim was born and raised in Medina, Ohio. He briefly lived and studied in ShenZhen, China and Hong Kong for one year when he was 17 years old. While there, Tim was able to take advantage of his stay in southern China, he learned Mandarin Chinese and also attended classes at Hong Kong University. Tim has worked for a valet company for over 2 years before joining Mark's Cleaning. He is currently going back to school and assisting Mark's Cleaning Service as the Marketing Director and as a Customer Service Representative.
Tim was born and raised in Medina, Ohio. He briefly lived and studied in ShenZhen, China and Hong Kong for one year when he was 17 years old. While there, Tim was able to take advantage of his stay in southern China, he learned Mandarin Chinese and also attended classes at Hong Kong University. Tim has worked for a valet company for over 2 years before joining Mark's Cleaning. He is currently going back to school and assisting Mark's Cleaning Service as the Marketing Director and as a Customer Service Representative.
Jim Judson - Salesperson
Jim has had an incredibly successful career that has stretched well beyond his retirement. He worked as a partner in a sales agency for 35 years. Since he retired nearly 12 years ago, Jim has regularly extended the reach of Mark's Cleaning Service by making calls on existing and potential accounts. His determination and sales experience are crucial. Jim's expertise has helped the company grow in monumental ways.
Jim has had an incredibly successful career that has stretched well beyond his retirement. He worked as a partner in a sales agency for 35 years. Since he retired nearly 12 years ago, Jim has regularly extended the reach of Mark's Cleaning Service by making calls on existing and potential accounts. His determination and sales experience are crucial. Jim's expertise has helped the company grow in monumental ways.