How Partnering with Mark’s Cleaning Service Delivers Consistency, Savings, and Peace of Mind
Across commercial industries — from office buildings and banks to industrial plants and educational campuses — facility managers face a familiar question: should janitorial services be handled in-house, or outsourced to a professional provider?
While in-sourcing or using multiple local vendors can seem cost-effective on paper, the reality often tells a different story. Let's use a multi-site organization operating across Northeast Ohio as an example.

The Struggles of In-Sourcing and Vendor Juggling
When you are a commercial operator with multiple buildings to maintain, each with different needs based on square footage, foot traffic, and industry-specific standards. Initially, you may have used a mix of in-house staff for daily upkeep and scattered local cleaning companies for deep cleans or specialty work.

What typically goes wrong when you take that approach:

• Inconsistent Service Quality: With no unified scope of work or training, the quality of cleaning can vary from site to site. Some buildings meet expectations, while others routinely fall short — causing frustration for tenants, customers, and internal teams.
• Staff Burnout & Role Confusion: Employees hired for administrative, operations, or customer service roles are asked to clean bathrooms, empty trash, and sanitize high-touch areas. It isn't long before this approach affects morale, productivity, and even retention.
• Inefficient Vendor Management: The facility team has to juggle scheduling, invoices, supply management, and customer service issues with more than a dozen cleaning companies — each with different standards and communication styles. It becomes a full-time job managing what should be a support function.
• Risk Exposure & Compliance Gaps: Without a single vendor being held accountable across all locations, the organization can be faced with difficulties with insurance tracking, background checks, training records, and safety compliance — especially in regulated industries like manufacturing or finance.

The Proposed Solution: Centralizing with Mark’s Cleaning Service
Recognizing inefficiencies of that type of setup, the company can launch a search for a single vendor who could handle their commercial janitorial needs across all sites — and do it with consistency, professionalism, and transparency. If you choose Mark’s Cleaning Service, a trusted Northeast Ohio provider with more than 40 years of experience in commercial cleaning.

Here’s how things get turned around:

• One Provider, One Standard: Mark’s implements a unified cleaning plan tailored to the unique needs of each facility — ensuring brand and cleanliness standards are met across the board. From office lobbies to production floors, every site received reliable, high-quality service.
• Happier, More Focused Employees: Employees would no longer be responsible for janitorial tasks, allowing them to focus on their actual job responsibilities. That boost in focus and morale translates to improved customer service, operational output, and team satisfaction.
• Streamlined Operations & Communication: Instead of dealing with multiple vendors, the facility team now would have one point of contact, one invoice, and one trusted partner for routine cleaning and specialized cleaning tasks: window cleaning, pressure washing, deep cleans, terminal cleans, floor and carpet care. Mark’s also provides regular updates and inspection reports, making oversight simple and efficient.
• Compliance & Documentation Handled: From safety training to insurance certificates, Mark’s ensured every compliance box was checked. This helped reduce legal exposure and provided peace of mind for leadership.

​When It Does Make Sense to Keep Cleaning In-House
While outsourcing janitorial services offers flexibility, consistency, and cost predictability, there are times when managing cleaning internally is the better option:
1. Highly Specialized or Sensitive Environments

• Facilities like research labs, or high-security government buildings may require staff with security clearance, deep internal training, or strict protocols that are easier to control internally. MCS can offer customized teams with clean room certifications, security clearance options, and SOP compliance for sensitive industries.

2. Unpredictable or Constantly Changing Needs

• If your cleaning needs change hour-to-hour based on production or operations (e.g., manufacturing floors with multiple shift turnovers), in-house staff may offer more flexibility without relying on contractor response time. MCS builds flexible, seasonal scopes and can scale staffing up or down quickly—without the headache of hiring and training.

3. Unionized or Contractual Obligations

• Some organizations (especially municipalities, school districts, or large enterprises) may have union or employee agreements that mandate in-house labor for certain roles. MCS respects union contracts and can provide non-conflicting support services like day porters, post-project cleans, or emergency sanitation.

As the weather warms up and windows open wide, spring becomes the perfect season to refresh your home from top to bottom—starting with the place you spend nearly a third of your life: your mattress. At MCS Building Solutions, we’re making it easier than ever for Medina County residents to sleep clean and breathe easy with a limited-time $190 Spring Cleaning Special on professional mattress and upholstery cleaning. Whether you're tackling allergy season head-on or just looking to freshen up your space, this is one spring cleaning task you don’t want to skip.

Why Mattress Cleaning MattersMost of us spend 7–9 hours a night on our mattresses, yet rarely think to clean them. Over time, mattresses collect:

• Dead skin cells
• Body oils
• Dust mites
• Pet dander
• Odors from sweat and spills

Even the cleanest home can’t stop this natural buildup. A dirty mattress doesn’t just impact your health—it can also shorten the lifespan of your bed.

The True Cost of a MattressThe average good-quality mattress costs anywhere from $800 to $3,000 or more. That’s a big investment in your comfort and sleep. But without regular care, even the best mattress can lose its shape, develop odors, and harbor allergens.
Deep cleaning your mattress every 6–12 months is one of the easiest ways to:

• Extend its life
• Improve sleep quality
• Protect your investment
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Top 5 Benefits of Professional Mattress Cleaning

1. Extend the Lifespan of Your Mattress
   Dirt, moisture, and oils break down the materials in your mattress over time. Cleaning helps preserve the integrity of the fabric and filling.
2. Better Sleep, Fewer Allergies
   Fewer allergens = deeper, healthier sleep. Regular cleaning can help reduce nighttime coughing, sneezing, or congestion.
3. Remove Stains & Odors
   Whether it’s sweat, accidents, or spills, our deep extraction method helps lift out stains and restore freshness.
4. Protect Your Family
   Great for homes with kids, pets, or those with asthma or allergy sensitivities.
5. Save Money Long-Term
   For a fraction of the cost of replacing your mattress or furniture, you can maintain and protect what you already own.

+What Happens When Water Gets In Unchecked moisture can lead to a range of issues:

• Mold growth within 24-48 hours
• Warped or rotting materials like drywall, wood, and flooring
• Slip and fall hazards
• Air quality concerns from microbial growth
• Expensive restoration work if not caught early

​How MCS Can Help

​At MCS Building Solutions, we’ve spent decades helping Northeast Ohio stay clean, dry, and operational—whether it’s your home, a school, or a 100,000+ sq ft facility.

Here’s how we support our clients:

• Water Restoration & Dry-Out Services – Fast response to extract water, dry structures, and reduce damage.
• Preventive Building Inspections – We identify vulnerable areas before they become major problems.
• Gutter and Roof Cleaning Programs – Ideal for commercial buildings to keep drainage working properly.
• Interior Cleaning Services – From post-leak clean-up to mold remediation, we sanitize, deodorize, and restore.
• Floor Care – Water-damaged VCT, LVP, or carpet? We offer deep cleaning or replacement solutions.

​Proactive Tips for Homeowners & Facility Managers

• Schedule seasonal roof and gutter inspections.
• Check basements and mechanical rooms regularly for signs of water.
• Make sure downspouts are directing water away from the foundation.
• Seal any visible cracks in exterior walls or foundations.
• Keep an emergency plan and contact info handy for a quick response if water intrusion occurs.

Cleaning assisted living facilities presents unique challenges and opportunities for building service contractors. These environments require tailored approaches to ensure the safety, comfort, and well-being of residents while maintaining high cleanliness standards. Whether you’re expanding your services or have to train new staff, this guide will help you navigate the intricacies of this specialized sector.

In recent years, nursing homes and assisted living facilities have increasingly outsourced cleaning for two primary reasons:

1. Cost-Effectiveness: Outsourcing eliminates the need to hire, train, and supervise in-house custodians, reducing overhead costs.
2. Specialized Expertise: Facilities expect cleaning crews to meet stringent cleanliness and hygiene requirements without additional supervision.

It’s crucial to understand the unique needs of these settings.

The Unique Challenges of Cleaning Assisted Living Facilities

Unlike office environments, assisted living facilities house older adults who may have weakened immune systems or specific health needs. This increases the stakes for effective cleaning practices. Some key challenges include:

• Infection Control: These facilities are often home to a higher prevalence of germs, bacteria, and infectious diseases.
• Frequent Spills and Accidents: Cleaning must be discreet, thorough, and timely to maintain resident dignity.
• High-Touch Areas: Light switches, door handles, railings, and beds require extra attention to minimize infection risks.

Developing an Effective Long-Term Care Cleaning System
A systematic approach is essential for ensuring both efficiency and resident satisfaction. Here are the components of a robust cleaning program:

1. Resident Evaluation
   Assess the demographics and needs of the residents. Facilities with active, healthy residents may require standard cleaning, while those with more infirm individuals may need specialized care.
2. Defining Roles
   Clarify the responsibilities of the BSC versus facility staff. For instance, most BSCs focus on common areas, leaving medical and care station cleaning to facility staff.
3. Scheduling Strategically
   Cleaning schedules must be carefully planned around resident activities. For example, avoid cleaning cafeterias during meal times and focus on other areas during these hours.
4. Workloading for Productivity
   Use effective workloading to optimize cleaning staff’s time and resources. Supervisors should estimate task durations and allocate workers accordingly.
5. Emergency Response
   Ensure quick responses to spills and accidents with proper communication systems. Supervisors should always know who is available to handle urgent needs.
6. Selecting Specialized Products
   Use cleaning chemicals designed to tackle pathogens such as MRSA and VRE. Train staff thoroughly in their proper use to maximize safety and efficacy.
7. Prioritizing Floor Care
   Floors should meet safety standards for slip resistance and be cleaned regularly to maintain traction. Carpets can also be effective, provided high-filtration vacuums and low-moisture cleaning systems are used to protect air quality.

Benefits Beyond Cleaning
One of the often-overlooked advantages of cleaning assisted living facilities is the potential for building relationships. Custodial staff often form bonds with residents, fostering a positive atmosphere and boosting morale. With proper training, equipment, and cleaning systems, you can provide exceptional service while making a meaningful impact on the lives of residents and staff.

As the year draws to a close, many procurement professionals and facility managers are focusing on finalizing their financial budgets for 2025. For larger facilities, this is a critical time to review remaining 2024 budget allocations and ensure that all funds are used wisely. The adage “use it or lose it” rings especially true in the world of facility management, where unspent budget dollars can’t always roll over to the next fiscal year.

At MCS Building Solutions, we understand the pressure that comes with end-of-year financial planning and the need to make every dollar count. That’s why we offer a unique, customized approach to help you plan and allocate your budget for facility maintenance, repairs, and improvements that matter most to your organization. By working together, we’ll ensure that your budget is optimized for 2025, and that any remaining 2024 spend is strategically billed and allocated to the most impactful projects.

1. Use 2024 Spend Wisely
Before entering the new year, take a close look at your remaining 2024 facility maintenance budget. If you have unused dollars, it’s important to act quickly to allocate them to projects that are still pending. Whether it’s routine janitorial services, preventative maintenance, facility upgrades or minor repairs, MCS Building Solutions can help you get these projects scheduled and completed before the year ends. This way, you ensure that every penny of your budget works for you—and that any leftover spend is put to good use.

2. Plan and Schedule for 2025
Looking ahead to 2025, it’s time to start scheduling larger maintenance projects, renovations, and upgrades that align with your facility's needs and goals. This is where MCS Building Solutions can play a key role in your planning. By partnering with us early, we can help you develop a maintenance schedule that fits within your 2025 budget while addressing the areas of your facility that require the most attention.

We’ll work with you to prioritize projects based on urgency, impact, and budget, ensuring that every dollar is allocated effectively. From routine maintenance to more specialized services, such as deep cleaning, floor care, or light repairs, we customize a service plan that aligns with your facility’s unique needs and financial considerations.

3. Flexibility to Adjust to Your Budget
We know that budgets for large facilities can fluctuate, especially when unexpected maintenance needs arise. That’s why MCS Building Solutions offers flexible options that allow you to adapt your maintenance schedule as needed. Whether you’re working with a tight budget or have more flexibility, we can adjust our services to ensure that your priorities are met, without sacrificing quality or efficiency.

4. Get Ahead with a Proactive Approach
Planning for 2025 now means you can avoid costly last-minute decisions or delays. By scheduling in advance with MCS Building Solutions, you’ll have a clear roadmap for the year ahead—allowing your team to focus on other priorities while we take care of your facility’s needs. With our expert team managing your facility’s maintenance, you can rest assured that your building is in good hands and that your budget will be put to work where it counts most.

Let MCS Build Your Facility Maintenance Schedule for 2025
Don’t let your end-of-year budget slip away unused. Whether you’re looking to complete remaining 2024 projects or build a forward-thinking maintenance plan for 2025, MCS Building Solutions is here to help you make every dollar count. Our customized services and proactive planning ensure that your facility stays in top shape, while maximizing your budget’s impact.
​
Contact us today to start planning your 2025 facility maintenance schedule and ensure that your dollars are spent on projects that truly make a difference. Let’s build a strong foundation for the year ahead, together!

If you're a procurement professional tasked with hiring contractors for your organization’s routine maintenance, renovations, repairs, and simple construction projects, you know the process can be time-consuming and complex. From project approvals and funding to advertising and negotiating prices, there’s a lot to manage just to get a simple job completed. But it doesn’t have to be this complicated.

At MCS Building Solutions, we understand the challenges procurement professionals face when managing multiple contractors and projects. That’s why we offer a streamlined approach to facility services that simplifies your workload. Our team handles everything from janitorial and light maintenance to minor renovations and repairs, all under one roof. This approach eliminates the need for multiple bids and contractors, saving you time and effort.

For larger projects, like renovations or repairs that require more extensive work, we offer flexible solutions that can be tailored to your organization’s needs. Whether it’s a single maintenance issue or a larger renovation, we collaborate with you and our trusted partners to ensure that the scope and budget align with your expectations, all while meeting local bidding requirements.

Our goal is to enable organizations to complete various projects through a single contract, MCS Building Solutions. We offer efficiency in managing day-to-day facility needs. With one trusted partner, you can tackle all your facility maintenance, renovation, and repair projects more efficiently—no endless negotiations or multiple contractors involved.

At MCS Building Solutions, we believe in simplifying your workload and delivering exceptional results, all while keeping people at the heart of everything we do. Let us be your go-to partner for all your facility service needs and experience the ease of having one reliable team take care of it all.
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Learn more about how MCS Building Solutions can streamline your facility services by contacting us today: 330-662-9549 or [email protected].

With the holiday season approaching, now is the time to get your facility ready for both holiday crowds and upcoming downtime, when facility improvements can be made without disrupting daily operations. MCS Building Solutions can help you implement a proactive plan to manage increased traffic while taking advantage of quieter times to enhance your facility. Here’s how we suggest you prepare:

1. Prioritize Deep Cleaning & High-Traffic Zones

• Holidays mean more visitors, which often leads to more wear and tear in key areas like entrances, restrooms, and waiting areas. Increase cleaning frequency in these spots and consider scheduled deep cleans to keep everything looking fresh and presentable.
• Our team can support with additional porter services during peak times to keep these high-traffic areas spotless and safe.

2. Leverage the Break for Facility Improvements

• The holidays often provide a short window when many businesses close or reduce hours. Use this downtime to complete important facility upgrades and maintenance projects. MCS Building Solutions can tackle tasks such as floor care, carpet cleaning, and upholstery refreshes to ensure your facility returns in top shape.

3. Ensure Sustainable Practices are in Place

• Today’s customers care about sustainability. From using Green Seal® certified products to reducing waste, we help make your facility’s cleaning practices as green as possible.
• We also offer recycling programs and waste management solutions to minimize environmental impact and keep the facility organized and efficient during busy times.

4. Stock Up on Essential Supplies

• Don’t let a supply shortage disrupt your holiday operations. Be sure to have all necessary cleaning and maintenance supplies on hand. Our team can help you stock up and manage inventory, so you’re always prepared for a quick clean-up or unexpected repair.

Preparing for the holidays doesn’t have to be overwhelming. With the right plan and MCS Building Solutions by your side, your facility can be ready for both the holiday rush and the fresh start of the new year.

At MCS Building Solutions, we know the backbone of every clean, safe, and welcoming workplace is the dedicated team of cleaning professionals working tirelessly behind the scenes. Today, on Thank Your Cleaner Day™, we want to shine a light on these hard-working individuals who make our workspaces better every single day.

Cleaning is one of the most essential industries worldwide, yet so often the hard work goes unseen. From early mornings to late nights, cleaners ensure that businesses like yours are spotless, safe, and ready for action. They play a critical role in maintaining hygiene and health standards, especially in industries like healthcare, manufacturing, and education.

How You Can Say “Thank You”
Whether you are a part of the MCS family or a valued client, there are simple yet impactful ways to show your appreciation:

• A Personal Thank You: A sincere "Thank You" goes a long way. Take a moment to personally acknowledge your cleaners when you see them on-site.
• Leave a Note: Place a note in shared spaces like break rooms or workstations expressing gratitude. Let them know their efforts are noticed and valued.
• Small Gestures: Consider providing coffee, snacks, or even a small gift to show your appreciation for their hard work.
• Highlight Their Work: We'll be using our company’s communication channels and social media to publicly thank our cleaning team. Recognition makes a big difference! So, stay tuned on upcoming posts.

At MCS, we take pride in our incredible cleaning teams who work around the clock to ensure top-quality service across Northeast Ohio. Let's all take this opportunity to say Thank You to those who make our workplaces better every day.
​
Thank you to every cleaner for your dedication and hard work! You are truly appreciated today and every day.

#ThankYourCleanerDay #MCSBuildingSolutions #ThankYou #CleaningHeroes #BehindTheScenes

At MCS Building Solutions, we’re always striving to improve our services and stay on the cutting edge of the janitorial and building service industry. That’s why we're excited to attend the 2024 BSCAI Contracting Success Conference at the Mandalay Bay Resort and Casino in Las Vegas. From November 19th to the 21st, this event brings together the brightest minds and top companies in the building services industry, and we’re thrilled to be part of it.

What is the BSCAI Contracting Success Conference?
The BSCAI (Building Service Contractors Association International) Contracting Success Conference is a premier event for building service contractors, offering a platform to network, learn, and share best practices. Industry professionals from around the world gather to discuss trends, innovations, and solutions to the challenges we face in providing top-tier cleaning and facility services. This year's event promises to deliver even more with its robust agenda of education sessions, hot-topic roundtable discussions, and exclusive networking opportunities.
Why We Attend

1. Networking with Industry Peers
   The conference is an ideal setting for connecting with other business service contractors (BSCs) from all over the country. At MCS Building Solutions, we believe in the power of collaboration and learning from others in the industry. By attending, we not only share our experiences but also learn from the successes and challenges of our peers, which helps us continuously improve our services.
2. Learning from Industry Experts
   The education sessions offered at the conference provide us with insights into the latest trends, technologies, and solutions in the janitorial and building services industry. These sessions are led by top industry experts and cover crucial topics like sustainability, labor management, service innovation, and customer retention. By attending, we ensure that we bring back actionable strategies to implement in our operations, enhancing the quality of service for our clients.
3. Exploring Cutting-Edge Solutions
   As the industry evolves, new technologies and solutions emerge that can revolutionize the way we operate. Whether it’s the latest cleaning technology or software solutions that improve our efficiency, the Contracting Success Conference is a hub for discovering tools that can make a difference for our clients. Our goal is to always stay ahead of the curve and bring the best of the industry back to Northeast Ohio.

Let’s Connect at the Conference
For those attending the BSCAI Conference, we’d love the opportunity to connect. As a family-owned and operated business with over 40 years of experience, we understand the importance of personal connections in building long-term business relationships. Whether you’re a facility manager looking for a trusted cleaning partner or another industry professional seeking to share knowledge, we’re always open to networking.

We specialize in janitorial services, maid service, floor and carpet care, inventory control, and upholstery care for commercial and residential clients across Northeast Ohio. Our team has vast experience servicing a range of industries, including manufacturing, healthcare, higher education, and corporate facilities. From SQF sanitation protocols in manufacturing to day porter services at busy entertainment venues, we tailor our services to meet the unique needs of our clients.

If you’re also heading to Las Vegas for the conference, be sure to find us and say hello. Whether it’s during the networking sessions or over coffee in between keynotes, we’d love to exchange ideas and explore ways we can collaborate to make our industry even stronger.

​Northeast Ohio, a region rich in history and industry, has seen significant transformations in its commercial landscape over the years. From the early days of industrial growth to the rise of modern business sectors, the janitorial services industry has evolved in tandem with the region’s economic shifts. This blog explores the history of janitorial services in Northeast Ohio and highlights the booming industries that have shaped the demand for cleaning and maintenance solutions.

1. Early Beginnings: The Industrial Revolution Era
​In the late 19th and early 20th centuries, Northeast Ohio emerged as a powerhouse of industrial activity. Cities like Cleveland and Akron became hubs for manufacturing, steel production, and rubber industries. During this period, janitorial services were largely unregulated and often managed in-house by the companies themselves. Cleaning tasks were typically performed by factory workers or dedicated custodians who were responsible for maintaining the cleanliness of industrial facilities.
Key Characteristics:

• Basic Equipment: Cleaning tools were rudimentary, including brooms, mops, and manually operated vacuums.
• Manual Labor: Cleaning tasks were labor-intensive and often required significant time and effort.

2. Post-War Growth and ProfessionalizationThe post-World War II era saw a boom in commercial real estate and a shift towards more professional janitorial services. As Northeast Ohio’s economy diversified, with sectors such as banking, healthcare, and education gaining prominence, there was an increasing need for specialized cleaning services. This period marked the transition from in-house cleaning teams to the establishment of professional janitorial companies.
Key Developments:

• Introduction of Specialized Equipment: The use of modern cleaning equipment such as floor scrubbers and high-efficiency vacuums became more common.
• Rise of Cleaning Contracts: Businesses began outsourcing cleaning services to professional companies, leading to the growth of a dedicated janitorial industry.

3. The Tech Boom and Environmental AwarenessThe late 20th and early 21st centuries brought significant changes to Northeast Ohio’s industrial landscape. The region saw a surge in technology and healthcare industries, including the rise of tech startups and major medical institutions. Alongside this growth, there was an increased focus on environmental sustainability and green cleaning practices.
Key Trends:

• Green Cleaning: The introduction of eco-friendly cleaning products and sustainable practices became a priority, driven by growing environmental awareness and regulatory requirements.
• Technology Integration: Advanced cleaning technologies, such as robotic vacuums and automated floor scrubbers, began to transform the industry.

4. Current Booming Industries and Their Impact on Janitorial ServicesToday, Northeast Ohio is a diverse economic landscape, with several booming industries that drive the demand for specialized janitorial services. Here’s a look at some of the key sectors and their impact on the cleaning industry:
A. Healthcare Sector

• Growth of Medical Facilities: The expansion of hospitals, clinics, and research centers has increased the need for rigorous cleaning and disinfection protocols.
• High Standards: Healthcare facilities require stringent sanitation practices to maintain patient safety and comply with health regulations.

B. Technology and Innovation

• Tech Startups and Offices: The rise of tech companies and innovation hubs necessitates regular cleaning of modern office spaces, which often feature high-tech equipment and open floor plans.
• Focus on Clean Environments: Clean and well-maintained workspaces contribute to employee productivity and overall well-being.

C. Education and Institutional Facilities

• Schools and Universities: Educational institutions require consistent cleaning to manage high foot traffic and ensure a healthy learning environment.
• Campus Maintenance: Regular upkeep of classrooms, dormitories, and common areas is essential for maintaining a positive educational experience.

D. Retail and Hospitality

• Retail Spaces: Shopping malls and retail stores demand frequent cleaning to provide a pleasant shopping experience and maintain high standards of cleanliness.
• Hospitality Industry: Hotels and restaurants rely on thorough cleaning services to meet guest expectations and ensure a welcoming atmosphere.

A Legacy of Cleanliness
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The history of janitorial services in Northeast Ohio reflects the region’s broader economic and industrial evolution. From the early days of industrial cleaning to the modern era of green practices and technological advancements, the janitorial industry has adapted to meet the changing needs of various booming sectors. As Northeast Ohio continues to grow and diversify, the role of janitorial services remains vital in ensuring that facilities across all industries are clean, safe, and ready to support the region’s ongoing success.

Whether you’re managing a healthcare facility, a tech startup, or a bustling retail space, understanding the historical context of janitorial services can provide valuable insights into how the industry has evolved and how it can continue to meet the demands of today’s dynamic commercial landscape.